Shipping policy
Processing Time: We aim to process orders by the next business day after they’re placed. Typically, processing takes 1–3 business days (excluding weekends and holidays). During product launch weeks, it may take a little longer.
Delivery:
- Colombo & suburbs: 1–5 business days after dispatch
- Islandwide: 1–5 business days after dispatch
Fees: Calculated at checkout.
Tracking: You’ll receive a tracking number via e-mail after dispatch.
Store Pickup: Collect from our store at no extra cost (we’ll notify you when it’s ready).
Damaged/Missing Items: Contact us within 48 hours with your order number and photos.
Support: 077 621 6400 / 0112 506 550